BFR jewelry care

All of our pieces are thoughtfully designed and crafted in our Tel-Aviv studio.
We recommend removing your jewelry before going to bed and before strenuous activity, and to avoid spraying perfume or applying creams directly onto your jewelry.

Silver Care:
Store silver BFR jewelry in a sealed plastic bag when not in use, to protect it from moisture and water. Silver naturally oxidizes over time, but it can be cleaned with metal polish or a baking soda and hot water solution.

Vermeil Care:
Gold vermeil is a layer of gold on top of silver, and it will naturally tarnish over time. Clean it by gently buffing with a soft, dry cotton or microfiber cloth. Avoid using chemical cleaners, as they can strip the gold finish.

Gold Care:
To clean and maintain the shine of your 14k solid gold piece, lightly scrub it with a soft-bristled brush using warm water and soap, then buff gently with a clean cloth. Store your gold jewelry in a safe and dry place when not wearing it.

Shipping policies

Israel
Free standard shipping / $8 express shipping.

Worldwide
$15 standard shipping / $35 express shipping.

We use DHL for our express shipments to most countries. For standard shipping we use registered air mail with a tracking number.

Transit time is 10-14 days to most locations and up to 4 weeks. We will ship your order within 7 business days from order placement, except made-to-order pieces which will take 21 business days to make.

Returns + Exchanges

Please note that the essence of a handmade product is that it doesn't look machine made and every piece is unique. If you experience any problems with a piece you have purchased, please contact us via mail - info@bornfromrock.com and we will resolve it in any way we can.

We accept returns/exchanges within 14 business days of receipt of your package upon approval by Born from Rock. Item must be returned in its original packaging and condition via registered insured mail. Please note that shipping charges are non-refundable, and you must pay for the return shipping. We recommend that any return made to us will be fully insured and via a carrier that provides tracking information.

In the event that a returned package is lost or damaged during the shipment back, we will not be able to refund you. Once we have received the item(s) we will refund the cost of the item(s). Shipping charges will not be refunded. We only refund the credit card / Paypal account that was used to place the order. When returning a package, please remove all labels from the box and mark it "returned goods".

Ring Size guide

US
Size
EU
Size
Circumference Diameter
2 2 42 mm 13.4 mm
3 4 44 mm 14 mm
4 7 47 mm 14.9 mm
5 9.5 46.5 mm 15.8 mm
6 12 52 mm 16.6 mm
7 15 55 mm 17.5 mm
8 17.5 57.5 mm 18.3 mm
9 20 60 mm 19.1 mm

If you do not know your ring size, we highly recommend having your finger sized by a local jeweler and asking for your US ring size as this will provide your most accurate size. If this is not possible, you can try the DIY measure method

US
Size
EU
Size
Circumference Diameter
2 2 42 mm 13.4 mm
3 4 44 mm 14 mm
4 7 47 mm 14.9 mm
5 9.5 46.5 mm 15.8 mm
6 12 52 mm 16.6 mm
7 15 55 mm 17.5 mm
8 17.5 57.5 mm 18.3 mm
9 20 60 mm 19.1 mm

If you do not know your ring size, we highly recommend having your finger sized by a local jeweler and asking for your US ring size as this will provide your most accurate size. If this is not possible, you can try the DIY measure method listed below:

Diy measure your fingers at home by following these steps

  1. Cut a thin strip of paper / string that will wrap around the circumference of your finger
  2. Wrap the paper around your finger, make sure it's nice and comfortably tight and mark the spot where it meets
  3. Measure the length with a ruler (in mm); this will be your finger's circumference
  4. Pick the closest measurement on the ring size chart to find your ring size.

Tips to make sure you find the correct size

  1. Your fingers change size over the course of the day. Keep in mind if you're very warm, your fingers will be bigger and if you're cold they'll be smaller. Measuring when you're a bit warm will ensure that the ring will fit all the time.
  2. Keep in mind, your dominant hand will almost always be slightly bigger. Make sure to measure each finger individually.
  3. If your knuckle is bigger than the base of your finger, measure the widest point as well as the base of your finger and pick a size that is in between both.
  4. When using a string or paper to measure your finger, don't let it get loose but don't pull it tight. Doing either will skew the size of your ring.
  5. For best results, measure 3 or 4 times and compare results. You want to make sure the sizing is accurate.

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